{"id":2177,"date":"2024-02-10T18:49:59","date_gmt":"2024-02-10T18:49:59","guid":{"rendered":"https:\/\/sleepnetmasks.com\/new_2023\/?page_id=2177"},"modified":"2024-04-19T15:37:33","modified_gmt":"2024-04-19T15:37:33","slug":"guarantee-warranty","status":"publish","type":"page","link":"https:\/\/sleepnetmasks.com\/new_2023\/resources\/guarantee-warranty\/","title":{"rendered":"Guarantee &#038; Warranty"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsgfjsn6-bf1eea0deb462ff44cb712a7b7bbdc06\">\n.avia-section.av-lsgfjsn6-bf1eea0deb462ff44cb712a7b7bbdc06{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sleepnetmasks.com\/new_2023\/wp-content\/uploads\/2024\/01\/technology-hero.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='hero'  class='avia-section av-lsgfjsn6-bf1eea0deb462ff44cb712a7b7bbdc06 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  av-mini-hide avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='480'><div class='container av-section-cont-open' style='height:480px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3v1ekx-4084d634df27aee5c2890ba7d8615bb0 av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-lsgfk7dl-d455d26ec3f78046a02507dd2c470431 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Guarantee &amp; Warranty<\/h1>\n<p>Discover the Sleepnet Difference<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-1ui5y9-c7961442749181ba6d776755fa956e54 av_one_half  avia-builder-el-3  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltvo2o9z-697ecfb74eccd2476636473957fa3f46\">\n.avia-section.av-ltvo2o9z-697ecfb74eccd2476636473957fa3f46{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/sleepnetmasks.com\/new_2023\/wp-content\/uploads\/2024\/03\/guarantee-warranty-hero-m.jpg);\nbackground-position:100% 100%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='hero'  class='avia-section av-ltvo2o9z-697ecfb74eccd2476636473957fa3f46 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-full-stretch avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-2639dt-7eec144da3daab53d52f43aac10e1f0f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Guarantee &amp; Warranty<\/h1>\n<p>Discover the Sleepnet Difference<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltvo2ywv-22066a7f3646ad9adcd319fc031d3e34\">\n#top .hr.hr-invisible.av-ltvo2ywv-22066a7f3646ad9adcd319fc031d3e34{\nheight:150px;\n}\n<\/style>\n<div  class='hr av-ltvo2ywv-22066a7f3646ad9adcd319fc031d3e34 hr-invisible  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-5p2dkh-88320ec0d71e0ac8319eb04e1a17b3f6 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3uojm9-0eb486801b21bdda7cdd4ce31422970e av_one_half  avia-builder-el-8  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-lsgeminq-27d76dafc6588e4373b6c7647ce0d7a3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>30-Day Comfort Guarantee<\/h2>\n<p><strong>Embrace a World of Comfort with Our 30-day Comfort Guarantee<\/strong><\/p>\n<p>At Sleepnet, we&#8217;re dedicated to ensuring your utmost satisfaction and comfort. That&#8217;s why we offer a 30-day Comfort Guarantee. If you find that your Sleepnet mask doesn&#8217;t meet your comfort expectations, don&#8217;t worry. Return it to your approved Sleepnet vendor within 30 days from the time of purchase, and we&#8217;ll happily provide a replacement mask to your homecare company at no extra cost.<\/p>\n<p>However, there are a few exclusions to keep in mind:<\/p>\n<ul>\n<li>The 30-day guarantee excludes all Sleepnet hospital masks and components meant for short-term use.<\/li>\n<li>The 30-day guarantee excludes Sleepnet Cushions for the IQ2, Phantom 2, Ascend Nasal, and Ascend Full Face masks.<\/li>\n<li>The 30-day guarantee excludes masks sold outside of the United States.<\/li>\n<\/ul>\n<p>In addition, your vendor will need to fill out and submit our Comfort Guarantee Replacement Request Form, available online. Alternatively, you can ask your vendor fill out the <a href=\"https:\/\/sleepnetmasks.com\/new_2023\/wp-content\/uploads\/2024\/04\/FRM-4.3-26_30_day_guarantee_request-version-1.pdf\">digital PDF form<\/a>\u00a0and email it to Sleepnet. If you have any questions, please email our team at <a href=\"&#x6d;a&#x69;&#108;&#x74;&#111;:&#x69;&#110;&#x66;&#111;&#64;&#x73;&#108;&#x65;&#101;p&#x6e;e&#x74;&#99;&#x6f;&#x72;p&#x2e;&#99;&#x6f;&#109;\">&#105;&#x6e;f&#111;&#x40;&#115;&#x6c;e&#101;&#x70;n&#x65;&#x74;&#99;&#x6f;r&#112;&#x2e;c&#x6f;&#x6d;<\/a> or call us at <a href=\"http:\/\/1-800-742-3646\"><strong>1-800-742-3646<\/strong><\/a>.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-33qoht-86ba2b56d838c75d07d0e4d6e167cf08 av_one_half  avia-builder-el-10  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><section  class='av_textblock_section av-lsgen0sf-9aadec772be9c48439256688cc4ade73 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>90-Day Limited Warranty<\/h2>\n<p><strong>Enjoy Peace of Mind with Our 90-day Limited Warranty<\/strong><\/p>\n<p>We proudly stand behind the quality of our Sleepnet CPAP masks, offering a 90-day, non-transferable warranty. Our 90-day warranty begins on the date of initial purchase by the consumer. Should your mask, under normal conditions, fail within the 90-day period, Sleepnet pledges to either repair or replace the affected mask or its components at our discretion.<\/p>\n<p>However, there are a few exclusions to keep in mind:<\/p>\n<ul>\n<li>The warranty does not cover damages resulting from improper use, unauthorized modifications, and exposure to tobacco or other forms of smoke.<\/li>\n<li>The warranty does not cover repairs that have not been explicitly authorized by Sleepnet.<\/li>\n<li>The warranty does not cover masks transferred outside the country of original purchase, except by the original purchaser.<\/li>\n<\/ul>\n<p>Sleepnet does not make any other express or implied warranties, including the implied warranty of merchantability or fitness for a particular purpose. Sleepnet is not responsible for any incidental or consequential damage resulting from the sale or use of its masks. This paragraph is subject to local laws, which may give you additional rights.<\/p>\n<p>In addition, your vendor will need to fill out and submit our 90-day Warranty Replacement Request Form, available online. Alternatively, you can ask your vendor fill out the <a href=\"https:\/\/sleepnetmasks.com\/new_2023\/wp-content\/uploads\/2024\/04\/FRM-4.3-37_v0_90day_limited_warranty.pdf\">digital PDF form<\/a>\u00a0and email it to Sleepnet. If you have any questions, please email our team at <a href=\"m&#97;&#105;&#x6c;&#x74;&#x6f;:&#105;&#110;&#x66;&#x6f;&#x40;sl&#101;&#x65;&#x70;&#x6e;et&#99;&#111;&#x72;&#x70;&#x2e;c&#111;&#109;\">info&#64;&#115;&#108;&#101;&#101;&#112;&#110;&#x65;&#x74;&#x63;&#x6f;&#x72;&#x70;&#x2e;&#x63;&#x6f;m<\/a> or call us at <strong><a href=\"http:\/\/1-800-742-3646\">1-800-742-3646<\/a>.<\/strong><\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3am0td-5edecb48a23626bc478e31a98b116951\">\n.avia-section.av-3am0td-5edecb48a23626bc478e31a98b116951{\nbackground-color:#e8ebef;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-3am0td-5edecb48a23626bc478e31a98b116951 main_color avia-section-default avia-no-border-styling  avia-builder-el-12  el_after_av_section  el_before_av_section  av-small-hide av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n<div  class='tabcontainer av-ltqho8ii-0df25604fea81a3814345d66ae595a47 top_tab  avia-builder-el-13  el_before_av_codeblock  avia-builder-el-first ' role='tablist'>\n<section class='av_tab_section av_tab_section av-ltqhlb70-3ab87b2c8c071084ca21740b788d8e96'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab active_tab' role='tab' tabindex='0' data-fake-id='#30-day' aria-controls='30-day-content'  itemprop=\"headline\" >30-Day Guarantee Replacement Request<\/div><div id='30-day-content' class='tab_content active_tab_content' aria-hidden=\"false\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><script type=\"text\/javascript\">\n    var ss_form = {'account': 'MzY0MjIzNTeyAAA', 'formID': 's0y2MDIySUzTNTNOM9Y1MTcz001MMTbWTU01TzU0T7ZMNkpOAgA'};\n    ss_form.width = '100%';\n    ss_form.domain = 'app-3SB32KHIFO.marketingautomation.services';\n    \/\/ ss_form.hidden = {'field_id': 'value'}; \/\/ Modify this for sending hidden variables, or overriding values\n    \/\/ ss_form.target_id = 'target'; \/\/ Optional parameter: forms will be placed inside the element with the specified id\n    \/\/ ss_form.polling = true; \/\/ Optional parameter: set to true ONLY if your page loads dynamically and the id needs to be polled continually.\n<\/script><script type=\"text\/javascript\" src=\"https:\/\/koi-3SB32KHIFO.marketingautomation.services\/client\/form.js?ver=2.0.1\"><\/script><\/p>\n<\/div><\/div><\/section>\n<section class='av_tab_section av_tab_section av-ltqho4qm-1ac079c91aed35438159512444f44128'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='tab' role='tab' tabindex='0' data-fake-id='#90-day' aria-controls='90-day-content'  itemprop=\"headline\" >90-Day Limited Warranty<\/div><div id='90-day-content' class='tab_content' aria-hidden=\"true\"><div class='tab_inner_content invers-color'  itemprop=\"text\" ><p><script type=\"text\/javascript\">\n    var ss_form = {'account': 'MzY0MjIzNTeyAAA', 'formID': 'M0kxMDK0MErVTbM0NNY1SUxL0020MLfQTU4zsExOMTMwtzBIAQA'};\n    ss_form.width = '100%';\n    ss_form.domain = 'app-3SB32KHIFO.marketingautomation.services';\n    \/\/ ss_form.hidden = {'field_id': 'value'}; \/\/ Modify this for sending hidden variables, or overriding values\n    \/\/ ss_form.target_id = 'target'; \/\/ Optional parameter: forms will be placed inside the element with the specified id\n    \/\/ ss_form.polling = true; \/\/ Optional parameter: set to true ONLY if your page loads dynamically and the id needs to be polled continually.\n<\/script><script type=\"text\/javascript\" src=\"https:\/\/koi-3SB32KHIFO.marketingautomation.services\/client\/form.js?ver=2.0.1\"><\/script><\/p>\n<\/div><\/div><\/section>\n<\/div>\n\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltr5hgpu-f5815a6a9973dcfbb174ef4a47e42f19\">\n.avia-section.av-ltr5hgpu-f5815a6a9973dcfbb174ef4a47e42f19{\nbackground-color:#e8ebef;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-ltr5hgpu-f5815a6a9973dcfbb174ef4a47e42f19 main_color avia-section-default avia-no-border-styling  avia-builder-el-15  el_after_av_section  avia-builder-el-last  av-desktop-hide av-medium-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_5'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2177'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":817,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2177","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/pages\/2177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/comments?post=2177"}],"version-history":[{"count":35,"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/pages\/2177\/revisions"}],"predecessor-version":[{"id":3020,"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/pages\/2177\/revisions\/3020"}],"up":[{"embeddable":true,"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/pages\/817"}],"wp:attachment":[{"href":"https:\/\/sleepnetmasks.com\/new_2023\/wp-json\/wp\/v2\/media?parent=2177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}